Services Terms & Conditions

Offered services by Tsurugi Inc. are contract based agreement between customer and us. We do not provide illegal services and all actions covered by Japanese law. After agreement were made, Tsurugi Inc. issue a proforma invoice. In the situation cancelation of the contract, fees might be applicable for the services provided by the time.

Japanese Auto Auctions

Services we can offer may vary time to time depending on the Auction terms and conditions. Tsurugi Inc. do not hold responsibility of any information provided by the auction. Tsurugi Inc. do not hold responsibility on any information provided by the third parties. Translation is made by Tsurugi Inc. team are for the information purposes only and do not hold any legal statement of the auction. Delivery planning and arrangement terms may vary for the different locations.

Car Parts

Tsurugi Inc. can’t give any warranted apart of the offered by the manufacture. Tsurugi Inc. experts will do a research for the best option of the part requested but cant guarantee the right resolution on the certain situations. Always please confirm with your mechanic.

Tire & Alloy Wheels

*Tires marked as NEW/Never Used coming to us directly from the manufacturer and will be in their original condition. Tsurugi Inc. do not hold responsibility of the quality of the original brand tires. In the situation customer not satisfied with the condition of the NEW tires, we can communicate with the manufacture on your behalf. *Alloy wheels marked as NEW/Never Used coming to us directly from the manufacturer and will be in their original condition. Tsurugi Inc. do not hold responsibility of the quality of the original brand Alloy wheels. *Used Tires/Alloys if offered from Tsurugi Inc. life stock. Customer will get what been described/showed on pictures in details on the moment of the purchase made. *Used Tires/Alloys purchased from the Japanese web source such as Auction etc.

Tsurugi Inc. do not hold responsibility for the condition of the tires. No returns can’t be made after the purchase. No cancelations can’t be made after the purchase.

Car Cosmetics

Tsurugi Inc. not the manufacture of the product. Description provided for the information purposes and can’t guarantee exact effect. Please read carefully instruction to use before apply. Always use safety gear when using Car Cosmetics. Tsurugi Inc. do not hold responsibility for any damage or injuries made using Car Cosmetics.

Import/Export

Tsurugi Inc. promise to provide the best service possible. Terms may vary and depending on the destination or goods origin. Tsurugi Inc. do not Export/Import illegal goods. Tsurugi Inc. can’t manage or effect on the government law or regulations.

Car Tuning

Parts are coming directly from the manufacturer. Tsurugi Inc. do not hold responsibility for the quality and will be forwarding all enquiries to the manufacturer.

Heavy Equipment

Tsurugi Inc. as a third party will provide a proforma invoice on the time of the purchase. All separate service is included on the final purchase price. If no purchase made payment for the services will be requested or deducted from the deposit. Heavy machinery can’t be returned for the refund.

Yahoo Auction

At the moment Tsurugi Inc. team working on the Japanese Yahoo Auction Translator and it will be available soon. Tsurugi Inc. can offer services as a third party. Such as translation, purchase on your behalf, combine your purchase and postage. Tsurugi Inc. do not hold the responsibility on the products purchased.

Tailor-made Tours

Terms and Conditions may vary. Service offered are organized by our team. Tsurugi Inc. do not hold responsibility on costumer’s flight change or cancellation, no refund can be offered for the services already been purchased, such as tickets, hotels, events and activities. We do offer support in finding the right flights, hotels, activities and events and transport, but do not hold responsibility for the third party services or quality. Any reservations are made by the costumer or by Tsurugi Inc. if deposed has been paid.

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