Frequently Asked Questions

Do I have to pay for the delivery?
Yes. Delivery price based on your selected goods weight, and calculated according to Japan Post region and weight price chart.
I want to place big order, can you make a discount?
Yes, of course! Please contact us, so we can make a good price for your order!
I am looking for Comtec Dash camera manual, can you help?
We can help you with any goods purchased from our company, dash cam or vehicle.
I am not your costumer can you help me with my order from the different place?
Unfortunately we are unable to support costumers from another companies.
I can’t find my Country (Region) during check out can you help?
Yes! Sometimes Japan Post stop covering some region or start it over again, so please contact us and we will check if its possible to arrange delivery to your doorstep.
I am traveling to Japan, can you send my order to my Japanese address?
Yes. Please Contact us before making your purchase, we will need your address(More details if it’s a Hotel) ,dates when the parcel have to be delivered.
I want to buy something not listed in your shop can you help me?
Yes, please contact us and we will find this product for you.