TSURUGI INC.
Effective Date: 2026.01.01
TSURUGI INC. (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.tsurugi.co.jp or use our services.
1. Data Controller
TSURUGI INC.
26-1 Hongo Nochishin
Imizu-shi, Toyama 933-0244
Japan
Email: sales@tsurugi.co.jp
We act as the data controller for personal data collected through this website.
2. Personal Data We Collect
We may collect:
A. Information You Provide
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information (processed securely via Stripe / PayPal)
- Account login details
B. Automatically Collected Information
- IP address
- Device type
- Browser type
- Cookies and tracking identifiers
- Website interaction data
C. Third-Party Data
- Payment confirmation data from Stripe / PayPal
- Analytics data from Google Analytics
- Advertising data from Meta Pixel
3. How We Use Your Data
We process personal data for: order fulfillment, shipping and delivery, customer service, fraud prevention, legal compliance, marketing (where permitted by law), and website performance analysis.
We process data based on: contractual necessity, legal obligations, legitimate business interests, and consent (where required).
4. Cookies & Tracking Technologies
We use cookies and similar technologies, including Google Analytics and Meta (Facebook) Pixel. These tools help us analyze website traffic and improve marketing performance. Users from the European Union may be subject to cookie consent requirements. You may disable cookies through your browser settings.
5. Data Sharing
We may share data with payment processors (Stripe, PayPal), shipping carriers (Japan Post, EMS, etc.), IT providers, and legal authorities when required. We do not sell personal data.
6. International Data Transfers
As a Japanese company, your data may be processed in Japan. For EU customers, data transfers are conducted under adequacy decisions or standard contractual safeguards. By using our services, you acknowledge that your data may be processed internationally.
7. Data Retention
We retain personal data as long as necessary to fulfill orders, comply with tax and accounting laws, resolve disputes, and for legitimate business purposes.
8. Your Rights (GDPR)
If you are located in the EU, you have the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and withdrawal of consent. To exercise your rights, contact: info@tsurugi.co.jp
9. Security
We implement appropriate technical and organizational measures to protect personal data. However, no online transmission is 100% secure.
10. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
12. Contact
For privacy-related inquiries: Email: sales@tsurugi.co.jp