Tsurugi Inc. Response to COVID-19

18/05/2021

Temporary suspension of surface parcel service to Canada

Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Moreover, due to delayed sailings caused by the worldwide shortage of containers, we will temporarily suspend surface parcel service to Canada effective May 19.
Items that have already been accepted will be dispatched on remaining sailings in the order of their acceptance. Arrival of surface mail in the destination country may be delayed by around three months compared with the normal transport time owing to cargo congestion.

✔: Acceptable, X: Acceptance suspended, -: No service
*Some kinds of ordinary airmail letter-post items are accepted. For details, please see here.

13/05/2021

Resumption of EMS Service to the United States

We will resume EMS service to the United States effective June 1 as shown in the table below.

✔: Acceptable, X: Acceptance suspended, -: No service
*Some kinds of ordinary airmail letter-post items are accepted. For details, please see here.
There will be no changes for ordinary airmail letter-post items from June 1.

Important! We will also introduce additional fees for EMS addressed to Zone 2 (Oceania, North America, Central America, Middle East and Europe) effective June 1 because of rising transportation costs. For details, please see here (Japanese version only).

For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other, please check here:

https://www.post.japanpost.jp/int/information/overview_en.html

For the latest updates of the News on International Mail and EMS from Japan Post please click here:

https://www.post.japanpost.jp/int/information/index_en.html